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                                      Vietnam
                                      Vietnam Vietnam
                                      Consumers encountered most fraud incidents in retail and telco during the past 12 months
                                      • 55%
                                        TELCO
                                      • 54.5%
                                        RETAIL
                                      • 32.8%
                                        TELCO
                                      • 35.2%
                                        RETAIL
                                      • 55% and 54.5% have experienced fraud at least once in retail and telco, respectively, compared to 32.8% and 35.2% on average
                                      • Impact: Overall anti-fraud capabilities need improvement
                                      Thailand
                                      Thailand Thailand
                                      Most Thai consumers believe speed and resolution are severely lacking (response/ detection speed toward fraud incidents)
                                      AP Average
                                      • 60.5% think it is most important, compared to 47.7% on average
                                      • Impact: Response time as one of key factors to fraud management to retain customers and gain their trust
                                      India
                                      India India as standalone
                                      Consumers have the largest number of shopping app accounts in the region
                                      India
                                      • Average of three accounts per person
                                      • Impact: Highest exposure to online fraud
                                      China
                                      China China
                                      Consumers are the most tolerant toward submitting and sharing of personal data
                                      AP Average
                                      • 46.6% compared to the AP average of 27.5% are accepting of sharing personal data of existing accounts with other business entities
                                      • Impact: higher exposure of data privacy and risk of fraud
                                      New Zealand
                                      New Zealand New Zealand
                                      Consumers make most of their payments by internet banking
                                      • 74%
                                        BFSI
                                      • 70.5%
                                        TELCO
                                      • 54.5%
                                        RETAIL
                                      • 46.5%
                                        BFSI
                                      • 39.6%
                                        TELCO
                                      • 40.7%
                                        RETAIL
                                      • A higher percentage make payments via internet banking to banks and insurance companies, telcos, and retailers, respectively, compared to the regional average
                                      • Impact: Anti-fraud capabilities critical to the increased digital transaction frequency and customers’ trust in banks
                                      Australia
                                      Australia Australia
                                      Consumers are most satisfied with the post-fraud service of banks and insurances companies
                                      • More than 70% satisfaction rate compared to 59.7% on average
                                      • Impact: Increased trust in BFSIs
                                      Indonesia
                                      Indonesia Indonesia
                                      Consumers that encountered most fraud incidents in the past 12 months
                                      49%
                                      34.7%

                                      AP Average

                                      • 49.8% have experienced fraud at least once compared to 34.7% on average
                                      • Impact: Overall anti-fraud capabilities need improvement
                                      Singapore
                                      Singapore Singapore
                                      Consumers have the highest trust towards government
                                      AP Average
                                      • 75.5% choose government agencies, compared with 51.7% on average
                                      • Impact: Trust of personal data protection is centered around government agencies
                                      Hong Kong
                                      Hong Kong Hong Kong
                                      The least percentage of consumers with high satisfaction level toward banks and insurance companies’ fraud management
                                      AP Average
                                      • Only 9.7% are most satis?ed compared to 21.1% on average
                                      • Impact: e?ective response towards fraud incidents to be improved
                                      alert
                                      Japan Japan as standalone
                                      Consumers most cautious on digital accounts and transactions
                                      50.7% Actively maintain digital accounts’ validity
                                      27% AP Average
                                      45.5% Do not do online bank transfers
                                      13.5% AP Average
                                      • More than 70% did not encounter fraud incidents in past 12 months, compared to 50% on average
                                      • Impact: Relatively low risk of fraud

                                      Experian among “World’s Most Innovative Companies” in 2018 by Forbes

                                       

                                      Innovation is at the heart of our business and our culture.

                                       

                                      It is one of the reasons we’re proud to be named one of the top 100 most innovative companies in the world for the fifth year in a row by Forbes magazine. In the publication’s eighth annual list of the “World’s Most Innovative Companies,” Experian climbed to rank 57th.

                                       

                                      Technology, innovation and new sources of data are fusing to create a number of new ways for us to solve pressing business and consumer challenges. This underscores our commitment to innovation, and using the power of data and technology to transform lives, businesses and economies for the better.

                                       

                                      At Experian, we have created a culture of continuous innovation focused on opportunities for businesses and consumers in today’s digital and data economy. As one milestone, our Experian MicroAnalytics work has extended over 5 billion credit offers to the world’s unbanked people.

                                       

                                      Experian has jumped up 40 places in this year’s Forbes ranking, placing us alongside some of the world’s leading technology companies including Tesla, Netflix and Amazon. This accolade demonstrates investors’ confidence in Experian’s ability to innovate, both today and in the years ahead, and is a testament to the tireless work of our employees.

                                       

                                      Even more exciting is that we’re leading our industry in innovation. Experian is the only credit bureau to make the list this year!

                                       

                                      And innovation experts agree. According to author Greg Satell, who profiled Experian in his highly touted business book Mapping Innovation: A Playbook for Navigating a Disruptive Age, “Experian is the manifestation of a culture of discovery that enables it to grow and evolve while remaining at the forefront of innovation.”

                                       

                                      The key to our success going forward is to continue to actively seek out unresolved problems and create new products and technologies that will help transform the way businesses operate and consumers thrive in today’s society.

                                      Read full article

                                      Experian

                                      By Experian 06/19/2018

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